IT Specialist - Systems Administrator

We are looking for an experienced IT Specialist - Systems Administrator with 20+ year of experience..

*Your Role:* The Specialist of IT Infrastructure is responsible for overseeing the design, implementation, maintenance, and support of the organization's on-premises and cloud infrastructure. They will manage the relationship with a Managed Service Provider (MSP) that handles most daily operations. This position ensures the availability, reliability, and security of all critical business systems, working closely with the MSP to address operational inefficiencies, resolve technical issues, and ensure adherence to service agreements. IT specialist leads the onsite infrastructure team, coordinates tasks, provides technical guidance, mentors team members, and acts as the main escalation point for complex issues. They will ensure compliance with industry best practices and standards while managing key infrastructure components such as networking, storage, cloud systems, and remote access.

*What will you do?* Infrastructure Management: * Oversee and maintain critical IT infrastructure components, including: * Power Shutdowns: Plan and coordinate power shutdowns to minimize operational impact. * Internet Circuits: Manage internet circuits for optimal connectivity. * Backup Systems: Administer the Veeam backup system for data protection, disaster recovery, and timely data recovery. * Networking: Manage network configuration, troubleshooting, and support for Cisco switches and routers, firewalls, and VMware VeloCloud SD-WAN. * Servers & Storage: Oversee server performance, design, and maintenance of vCenter, Windows, and Linux systems. * Cloud - Azure: Manage Azure Entra cloud services to ensure secure and efficient operation. * Microsoft 365: Administer and optimize Microsoft 365 services including Exchange Online, Teams, OneDrive, Purview, Co-pilot, SharePoint, and Entra Connect. * Remote Access: Maintain secure remote access through VPN, Perimeter81, and firewalls. * RDS/RDP: Manage Remote Desktop Services collections for efficient remote user access. * Business Continuity/Disaster Recovery (BC/DR): Working closely with the Cybersecurity team to develop and maintain robust BC/DR plans. * Patching: Oversee server and desktop patching cycles for security compliance. * Single Sign-On (SSO): Implement and manage Azure Entra SSO for seamless access control. * Wireless Networking: Supervise the management and performance of wireless networks with Cisco Meraki. * Intune & SCCM Management: Administer Intune for application delivery, updates, desktop imaging, and asset management; manage * Active Directory (AD): Administer AD and manage Group Policy Objects (GPO). * Cybersecurity: Collaborate with the cybersecurity team to identify and remediate security vulnerabilities. MSP Management: * Manage the relationship with the organization's MSP, including: * Monitoring and evaluating MSP performance against Service Level Agreements (SLAs). * Collaborating with the MSP to resolve process, technical, and operational issues. * Conducting regular reviews to ensure the MSP delivers high-quality, cost-effective services. * Identifying and implementing improvements to streamline.